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Posted on: April 17, 2017

CCRCC recognized National Telecommunicators Week


     Cumberland County Regional Communications Center (CCRCC) recognized National Telecommunicators Week, April 10-15, 2017.  

     “This is an opportunity for all of us to express our thanks to the 9-1-1 dispatchers who answer the emergency calls for service and provide potential lifesaving information to the callers as the first responders are on their way to the call,” CCRCC director William Holmes said.

     “Every day, our 9-1-1 operators perform a very difficult job,” Holmes continued. “The calls that come into our center range from minor to major emergencies and are usually the worst day the callers can have. These types of calls can weigh heavily on a person and can lead to stress over time. It takes a special type of person to succeed in this profession.

     “Cumberland County is proud of the professional job our 9-1-1 staff does for our citizens and public safety agencies. We are pleased to extend our thanks and appreciation to each of the 9-1-1 dispatchers in our center and in 9-1-1 centers across the country.”

     Cumberland County is located in Southern Maine and is comprised of 28 local municipalities encompassing over 283,000 residents over 853 square miles. Cumberland County is committed to providing quality services to all citizens equitably, in a responsive and caring manner.  Five Commissioners are the chief elected officials of the County. Their primary role involves setting policy and approval of the county budget. This process allows the commissioners to assess county operations for both efficiency and effectiveness.  In 2010, voters in Cumberland County approved a first-ever Charter for the County.  The Charter defines how County Government organizes itself, selects officers, officials and employees, and establishes departments, agencies and boards.

     For more information, please contact Cumberland County Regional Communications Center Director William Holmes at 207-893-2810 or    


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